WA State Enterprise IT Vocabulary 56 concepts
By bitstreamsd
- WA State Enterprise IT VocabularyWashington State Enterprise IT vocabulary for IT Related Terms, Definitions, and Acronyms
- General IT
- Integration and InteroperabilityApplication Integration and interoperability
- IT Business Functions
- Privacy MgmtPrivacy Management involves the coordination of data collection, storage, dissemination, and destruction regarding data management which is shared and available in accordance with the law, policy, standards, guidelines and best practices.
- IT Strategy and InnovationIT Strategy and Innovation includes all activities outside of normal Strategic Planning that focus on trying new approaches, new systems and thinking about/ planning IT investments in different ways.
- Communications
- Collaboration ToolsThe Tools or systems that allow multiple parties to interact and share documents or data through a shared work space or environment. Multiple parties contribute or update the shared environment and view, update, edit, & share files. This includes systems such as SharePoint, MAX, Web Conferencing, Cisco TelePresence, etc.)
- Correspondence ManagementCorrespondence Management is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.
- EmailDefines the set of capabilities to support the transmission of communications over a network. Includes instant messaging.
- Audio / Video ConferencingAudio / Video Conferencing entails communication across long distances with audio and / or video contact that may also include graphics and data exchange and includes all equipment, software, hardware, networks, etc. necessary to perform these functions.
- Data Integrity and ManagementData Integrity involves the coordination of data collection, storage, dissemination, and destruction as well as managing the policies, guidelines, and standards regarding data management, so that data quality is maintained and information is shared or available in accordance with the law and best practices.
- Data ExchangeSupports the interchange of information between multiple systems and applications; includes verification that transmitted data was received unaltered.
- Data MiningDefines the set of capabilities to provide for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data.
- Data RecoveryDefines the set of capabilities to support the restoration and stabilization of data sets to a consistent, desired state.
- Data WarehouseDefines the set of capabilities to support the archiving and storage of large volumes of data.
- Information Mapping / Taxonomy / CategorizationInformation Mapping/ Taxonomy/ Categorization defines the set of capabilities to support the creation and maintenance of relationships between data entities, naming standards and categorization and allow classification of data and information into specific layers or types to support an organization.
- Continuity of OperationsContinuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.
- Customer ServicesCustomer Services supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.
- Community ManagementDefines the set of capabilities to support the administration of online groups that share common interests.
- Help Desk ServicesHelp Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.
- Issue TrackingDefines the set of capabilities to receive and track user-reported issues and problems in using IT systems, including help desk calls.
- Information Exchange & Management
- Document Management and WorkflowDefines the set of capabilities to support the creation, use, archiving and deletion of unstructured data. This includes the set of capabilities to support the design, generation and maintenance of electronic or physical forms and templates.
- Enterprise SearchEnterprise Search includes Query capabilities, Precision / Recall Ranking, Classification and Pattern Matching.
- Information DiscoveryInformation Discovery consists of all activities used to obtain information that is not readily obtainable.
- Information Exchange and TransformationInformation Exchange and Transformation – The tools and systems used to search, link, analyze, share and transport information such as reports or critical mission data. Transformation includes the set of capabilities to support the removal of incorrect or unnecessary characters and data from a data source.
- Knowledge CaptureDefines the set of capabilities to facilitate collection of data and information.
- Knowledge Distribution and DeliveryDefines the set of capabilities to support the transfer of knowledge to the end customer.
- Business AnalyticsBusiness analytics includes all forms of data analysis of extremely large, complex data sets (big data) that are manipulated for business (mission) consumption.
- Mapping / GeospatialProvide for the representation of mapping and geospatial information through the use of attributes such as zip code, country code, elevation, natural features and other spatial measures.
- Operations and MaintenanceSupport the balance and allocation of memory, usage, disk space and performance on computers and their applications.
- Continuous MonitoringContinuous Monitoring includes all activities related to the real-time monitoring of security controls employed within or inherited by a system. (see Appendix G of NIST Special Publication 800-37)
- Enterprise Licenses and SoftwareEnterprise Licenses and Software includes License Management and Software Distribution; it supports the purchase, upgrade and tracking of legal usage contracts for system software and applications and supports the propagation, installation and upgrade of written computer programs, applications and components.
- IT Infrastructure MaintenanceIT Infrastructure Maintenance involves the planning, design, and maintenance of an IT Infrastructure to effectively support automated needs (i.e. platforms, networks, servers, printers, etc.).
- IT System Development / Integration SupportIT System Development / Integration Support includes the software services enabling elements of distributed business applications to interoperate and the software development necessary to facilitate such integration. These elements can share function, content, and communications across heterogeneous computing environments.
- System and Network MonitoringSystem and Network Monitoring supports all activities related to the real-time monitoring of systems and networks for optimal performance.
- System Resource Usage
- Web InfrastructureWeb Infrastructure includes equipment/services to support delivery of services over the Internet or similar networks. These include supporting: Network Services which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications; Service Transport which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications.
- Audit Trail Capture and AnalysisDefines the set of capabilities to support the identification and monitoring of activities within an application, system, or network.
- Portfolio ManagementDefines the set of capabilities to support the administration of a group of investments held by an organization.
- SecurityDefines the set of capabilities to support the use and management of ciphers, including encryption and decryption processes, to ensure confidentiality and integrity of data.
- Credential Issuance and ManagementCredential Issuance and Management: the researching, tracking and providing of user access credentials (logical and physicals) and associated security features for the protection of state/federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of related security policies, procedures and controls. This includes background checks and related personnel security management services.
- Cryptography
- Identification and AuthenticationDefines the set of capabilities to support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management. This includes Identification and Authentication for digital signatures
- Incident ResponseDefines the set of capabilities to provide active response and remediation to a security incident that has allowed unauthorized access to a government information system.
- Threat and Vulnerability ManagementThreat and Vulnerability Management involves all functions pertaining to the protection of information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls. It includes all risk and controls tracking for IT systems.
- Assistive Technology ServicesAssistive Technology Services is composed of hardware and software that help people who are physically or visually impaired, as well as ensuring electronic and information technology is accessible to people with disabilities, including employees and members of the public (i.e. 508 Compliant). This includes developing standards for all electronic and information technology.
- Certification and AccreditationDefines the set of capabilities to support the certification and accreditation (C&A) of state/federal information systems, as described in NIST SP800-37.