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- Ancillary Applications & Services
- Custom Development
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- Maintenance of master data
- Spatial Data Management
- Adobe
- Application Patching
- Cyber security
- DHCP
- DNS
- Exchange
- Firewall
- MailMarshall
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- Printing
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- Cabling
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- Data Restoration
- Disaster Recover and Business Continuity
- Internet Access
- InterOffice Fibre
- PABX
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- Physical Servers
- Physical Switches
- SAN
- System Capacity
- Virtual Servers
- Virtual Switches
- WAN
- Wifi
- Asset Tracking
- Dispose of old hardware
- Loaner Equipment
- Mobile device set up
- Provision new PC
- Software Licensing
- Upgrade PC capacity
- Council and Community Archive Management
- File Splitting
- Mail Delivery
- Records Disposal
- Records Retrieval
- Records Storage
- Citrix
- Email (Phone and OWA)
- FTP Services
- Change Management
- Connectivity
- Incident Management
- New Software
- New staff induction
- Problem Management
- Request Management
- Automation & Integration
- Active Directory
- Create and update user accounts
- Desk Phones
- Mobile Phones
- Video Conferencing
- Records management training (ECM)
- Training sessions
- Application Portfolio
- Business Intelligence
- Core Business Applications
- Geographic Information Systems
- Line of Business Applications
- Online Services
- Organisational Support Systems
- Security
- Standard Install
- Ancillary Applications & Services
servcatunil 145 concepts
By @mark.willcock@waidc.govt.nz