By stoog001
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--------- ? ? ? Access Issues. Access Issues. Access Request Access Request Access Request Account Management Acquisition of new licences. Active Directory Adobe Alarm Systems Analysis Analytics - Tool & Workflow development Analytics - Visual presentation of GIS outputs AntiVirus/Malware Software Application Application assistance. Apply for it Archive management Archiving Ask power user Asset Disposal Asset Finda Asset Tracking Assistance with selection of new software. Automation & Integration blah Booking issues. Booking issues. Button Issues. Cabling and Patching Cardax Door access CCTV Security Cameras Cemeteries Search Citrix Compliments / Complaints Computer Setup Computer Upgrades Connectivity Consult 24 Current subdivision file splitting required Custom Development Data Backup Data Management Data Restoration Desk Phones Desktop DHCP Disaster Recover and Business Continuity Disposal of IT asset Disposal of Records District Plan (ePlan) DNS Dropbox Duplicate Free Format address record. Duplicate Name record found ECM ECM - Records Management Training Email & Calendar Email Filtering & Quarantine Email (Phone and OWA) Exchange Existing staff member refresh/update request. Existing user refresher training. Existing user refresher training. Existing user refresher training. EzeScan EzeScan - Issues with use of software EzeScan - Job set up help File Splitting Finance1 Firewall FTP Services Functional Specification - assistance with writing. GIS GIS Software Global Directory Services Helpdesk Manage Engine Help Request Change Management Change to existing Process Change to existing report. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing set up required. Change to existing user. Change to existing user. IBIS - Rates Modelling IM Software Infrastructure Incident Management Infrastructure Internet Access Inter Office Fibre (Remote Office Connectivity) Intramaps Intramaps Intramaps - Digital Mapping Service Issues relating to recently upgraded computer. Issues with Antivirus/Anti-Malware software Issues with backups Issues with backups Issues with cabling & patch panels Issues with Citrix Desktop use Issues with data restoration Issues with data restoration Issues with desk telephone. Issues with existing licences. Issues with FTP service use Issues with Internet Access Issues with Interoffice Fibre Issues with loan equipment Issues with Mail Delivery Issues with Mail Marshall Issues with Office suite Issues with PABX system Issues with PC Banking system Issues with physical SAN Issues with physical Server Issues with physical Switch Issues with Printing & Scanning Services Issues with remote Email use Issues with video conferencing equipment and software. Issues with Virtual Server Issues with Virtual Server Issues with WDC owned computer. Issues with WDC owned mobile equipment. Issues with WDC owned mobile telephone. Issues with WDC owned software. Issues with Web Marshall Issues with Wide Area Network Issues with WiFi Network Issue with existing report. Issue with existing software implementation. IT Asset Management Job Vacancies Library online catalogue Library Sirsi Loading of non-standard software onto loan laptops Loaner Equipment Mail Delivery Maintenance of Antivirus/Anti-Malware software Maintenance of Business Continuity Plan Maintenance of cabling & patch panels Maintenance of desk telephone. Maintenance of DHCP Maintenance of Disaster Recovery Solution Maintenance of DNS Maintenance of existing shelving Maintenance of Firewall Maintenance of Internet Access Maintenance of Interoffice Fibre Maintenance of MailMarshall Maintenance of PABX system Maintenance of PC Banking system Maintenance of physical SAN Maintenance of physical Server Maintenance of physical Switch Maintenance of Printing & Scanning Services Maintenance of video conferencing equipment and software. Maintenance of Virtual Server Maintenance of Virtual Switch Maintenance of WDC owned computer. Maintenance of WDC owned mobile equipment. Maintenance of WDC owned mobile telephone. Maintenance of WDC owned software. Maintenance of Web Marshall Maintenance of Wide Area Network Maintenance of WiFi Network Maintenance/upgrade of Office suite Manage contracted off site storage facility Management/renewing of existing licences. Meeting Rooms Booking Microsoft Office Suite Microsoft Office Suite Mobile Phones Modify User New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New functionality requested. New Process New report request. New software New Software New software implementation project. New staff induction New staff member induction. New user to be set up. New user to be set up. New user training. New user training. New user training. New user training. Online Maps (Public) OpenWaikato Operating System Maintenance Operating System Provision OS Patching Other Other. Other - change management not associated with a Camms project Outlook Outlook (Email) PABX Pay it Payroll EZPay PC Banking PDF Documents and Forms Physical Servers Physical Switches Planning of Business Continuity Plan Planning of Disaster Recovery Solution Position change P&R Presence Print Services Problem affecting 1 to 5 staff. Problem affecting 16+ staff. Problem affecting 6 to 15 staff. Problem Management Problem with existing automation/integration. Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Problem with system Process improvement analysis. Project - change management associated with a Camms project Property and Rating (P&R) - Addresses Property and Rating (P&R) - Animal Control Property and Rating (P&R) - Cemetery Management Property and Rating (P&R) - Customer Request Management Property and Rating (P&R) - Development Contributions Property and Rating (P&R) - Environmental Health Property and Rating (P&R) - Fees & Charges Property and Rating (P&R) - Infringement Management Property and Rating (P&R) - Journals Property and Rating (P&R) - Land & Property Property and Rating (P&R) - Names Property and Rating (P&R) - Periodic Licensed Users Property and Rating (P&R) - Rating Property and Rating (P&R) - Receipting Property and Rating (P&R) - Regulatory Applications Property and Rating (P&R) - Report Writer/Profiler Property and Rating (P&R) - Water Rating Property & Rating Mobile Property & Rating (P&R) Provision and recording of new IT asset Provision of Antivirus/Anti-Malware software Provision of cabling & patch panels Provision of Data backups Provision of Data backups Provision of desk telephone. Provision of DHCP Provision of DNS Provision of Firewall Provision of Internet Access Provision of Interoffice Fibre Provision of Mail Delivery Provision of MailMarshall Provision of new archive type Provision of new physical SAN Provision of new physical Server Provision of new physical Switch Provision of new shelving Provision of new Virtual Server Provision of new Virtual Switch Provision of new, WDC owned, computer. Provision of new, WDC owned, mobile equipment. Provision of new, WDC owned, software. Provision of Office suite Provision of PABX system Provision of PC Banking system Provision of Printing & Scanning Services Provision of upgrade to WDC owned computer. Provision of video conferencing equipment and software. Provision of WDC owned mobile telephone. Provision of Web Marshall Provision of Wide Area Network Provision of WiFi Network Provison of IT Loan equipment RAMM RAMM - Software issues to be referred to Vendor Rates Information Database(RID) Records Disposal Records Management Records Retrieval Records Storage Referred to Vendor Remote Access Request for access. Request for access. Request for Index information. Request for information - External Chargable Request for information - External Non Chargable Request for information - Internal Request for new automation/integration. Request it Request Management Reset Password Restoration of data from backup Retirement of IT asset Retrieval of Records Retrieve records/items from off site storage facility Retrospective File Splitting SAN Storage Say it Scada Datran Security Send records/items to off site storage facility Service Desk Sirsi - Software issues to be referred to Vendor Smartrack Smartrack - Software issues to be referred to Vendor Software issues to be referred to vendor. Software issues to be referred to vendor. Software issues to be referred to vendor. Software issues to be referred to vendor. Software issues to be referred to vendor. Software issues to be referred to vendor. Software issues to be referred to vendor. Software Licensing Software Requirements document - assistance with writing. Software upgrade or patch application. SSRS Reporting Storage of Records Suspected cyber attack System Administration System Implementation System problem analysis and resolution. System Selection Systems & Process Analysis Tablet / Phone setup Technical Specification - assistance with writing. Telecommunications Teleconference Number Booking Termination of user. Termination of user. Terraview Time Disciple Training Training relating to software update or usage change. Training relating to software update or usage change. Training relating to software update or usage change. Training relating to software update or usage change. Transfer existing private number onto WDC account. Transfer of existing IT asset to new user Trapeze Trapeze - Software Installation on PC Trapeze - Software issues to be referred to Vendor Uniflow Uniflow - Software issues to be referred to Vendor Update or add spatial data Upgrade/patch application Upgrade/patch application. Upgrade/patch application. Upgrade/Patch application. Upgrade/Patch application. Upgrade/Patch application. Upgrade/Patch application. User assistance User assistance. User assistance. User assistance requested. User assistance requested. User assistance requested. User assistance requested. Vendor management. Vendor management. Video Conferencing Virtual Servers Virtual Switches Visitor Management System Voicemail Waikato District Council Website WAN (Remote Office Connectivity) Web Access Web Browsers Web Site Filtering WiFi Winz DB Workgroup changes/additions. Zeacom Call center × delete